I have a friend in the UK who has been out of work for a long time - in fact he hasn't worked in so long that his confidence is nil and he has given up. He receives benefits (income support) but it is the very minimum. He has had a lot of personal tragedies in his life and suffers from depression, for which he takes medication, but he still wouldn't be able to deal with a lot of stress on a job. He wants to get his life together and I advised him to go to the local Jobcentre. According to their website they have evolved considerably recently and provide individual counseling and help tailored to people like him - over fifty with no recent job skills. Is this real or is it hype? Has anybody had any positive experience with Jobcentres?