Peg, now that you've lived through this mess, see if your realtor has an emergency number or a building manager who can be reached 24/7. How would they be reached in case of fire or other disaster, for instance? It's not ok for them to not be able to be contacted except during business hours.
And good luck drying out! There is a warm couch and a woodstove 2 hours north of you anytime you need a break!
Allison