Yeesh, everybody's got to gripe. If people go to the movies expecting a major life transformation, they're bound to be disappointed.
Half the critics say it was too long, and half say the good bits were excised. Myself, I'm blessed with an opera-goer's butt. Four hour performance? No problem!
I have yet to see a movie that I wouldn't have tweaked a bit somewhere, but I can see why decisions were made regarding all sorts of things to keep the story flowing smoothly. The attention to detail just blows me out of the water.
And anything that brings folks to read the books, that gets somebody to think about honor and doing the right thing even if it's going to be hard and hurt you...well, that's a good thing as far as I can see.
My favorite little thing - when Aragorn is crowned, the first thing he does is give a little sigh.