I am sorry to hear of Bob Franke's unfortunate experience. The airline should be more responsible than that. I suspect that had Mr. Franke had a hard copy of Larrivee or Gibson's luthier's reccommendation for carrying a guitar on an aircraft, the airline would have no choice but to pay his claim for damages. One of the major advantages of our modern Internet savvy society is these reccommendations, even in hard copy form, are just beyond our finger tips!

When I asked for advice regarding the travel ability of my J10, I was pleased to have received a personal message back from Mr Larrivee himself - but when I travel with Gibson or my Santa Cruz, I will seek the same advice from those guitar makers, as well; just in case!