John Dowdling, I have one of those names they stumble over, too. It's "Oesterreich", the German word for Austria. My family pronounces it "OH-strich", and in German it's something like "AY-strike".

So (before the lists) when I'd get a call and hear, "Good evening, Mr....... Oh.... O'Ester-rich!" or similar stumbling, I'd immediately say, "Good evening. What are you selling?"

"Oh, I'm not selling anything!"

"That's good, because I'm not buying anything."

Dave Oesterreich