I think the one that got me over and over again in my first year of selling my pottery was when someone came in and after a minute or two turned to me and said "Do these mugs break?"...Well it's a fine question but after half a year of it I got alittle crazed and then the day came...I knew he was going to say it I just knew it and when the words left his lips <>><>> as it splintered into a thousand little peices I turned to the guy and said "Yes if yoou abuse them they will break... To my amazment he bought six!!Go figure..