Dears,

We are an ISP and we are getting calls from our CABLE MODEM customer saying not able to browse suddenly for say 5 to 10 mins on there PC's
which are running with WIN 2000 and XP most of the cases.

The solution to this problem gets rectified by giving the IP address of the cable modem ie private IP such as 192.X.X.X,immediately browsing starts.

Note: During this interval Ping and trace works fine and also nslookup is perfect.

Kindly give me the solution for the same asap.

Awating fro response dears,

Regards,
Shyam.