DonMeixner

I "ceased using" Turbo Tax a couple of years ago when the installation slammed their version of Internet Explorer on my machine, without warning, and disabled all my internet connections. It seems they felt it "important" that anyone using their tax program should be equipped with "their" IE to send all financial information directly to them "without user intervention." They gave no advance information that the program would install this change in my operating system and once started it was "uninteruptible."

The "capper" was that the version they installed, as a required part of the Turbo Tax package was an obsolete one, lacking at least the most recent half dozen security updates for that version. Just downloading the updates (for their version) on my slow connection would have required more than a dozen hours of "connect time."

Their only comment was "you can always uninstall it when you finish your taxes." I presume that also meant "after we've offloaded everything we want to know about you." You cannot "uninstall" any version of IE from any recent version of Windows except by reverting back to a "default" version, which in my case was then two major revs old, so it took me over 40 hours work to get my machine back. (It took three phone consults with my ISP just to get back on the net.)

Such arrogance (and incompetence) has no place in my tax preparation, or on my machine. I have removed and WILL NOT PERMIT any Intuit product on my computers.

Maybe I'll get over it when they apologize. Hold your breath with me???

John