Bev and Jerry, I thought that was made clear in the New Yorker article I linked to. Also, there are links on the Frontline page that you can click on.

O'Neill ran smack into a bureaucracy composed of self-serving sycophants who just wanted to put in their time and draw their retirement without making waves, and here was O'Neill, yelling "Look out!" and rocking the boat. He was doing the job the taxpayers were paying him to do while the rest of them were busy trying to protect their pensions.

Don Firth