I just installed Norton 2004 and ran all the updates; I am infected with downloader.Dluca.E.

Muchos irritated that after $100 they don't have the .e variant fix.
will try the .d variant fix as suggested.

As a newbie, how do I turn off Norton to run Spybot and Spware Blaster?
I also have wdwctrl.exe (I understand they are one and the same?) and vidcompat.exe
Norton did not nail ANY of these- very disappointing.

I could really use your help re search.exe- it is doing the passthrough index thing, driving me crazy, keeps hijacking my home page etc. tried going onto site, doing uninstall; reappears like a dandelion.

Please be gentle, assume my skills are at the moron level if you don't mind...

Any help would be deeply appreciated.Spent an hour on the phone with Dell, no help whatsoever, so much for spending $ on service!

Thanks again

r