Thank you Joe for expressing in much better terms something I was trying to think....given today, I am not thinking much at all, merely reacting.

Ferret - I am not offended - irked, maybe. For anyone who has not experienced life as a "civil servant" it probably seems a logical question. And I KNOW there are days when some of my clients get splillover from others....but I am human too....(I think. Last time I checked)