Very pleased to hear from jacqui.c, about how the, "situation is changing now - the lessening of power of the 'upper classes', no major wars with the privations they bring and a more affluent lifestyle for a lot of Brits is making us more disatisfied with sub standard service and higher prices."

So since the last major war (privations and power of the 'upper classes' included) the 59% of the time we have been governed by Conservatives, cannot all have been "years of Tory mis-rule".

All in all, in general, the postal service does work, and does provide the required service, for the vast majority of the time. I am sorry to hear that Kendall fell victim to one of the few occasions where it did not - Please accept the apologies of the nation, we will endeavour to ensure that such an occurence will not be repeated on any future visit.