A friend owns one of the Primera models. Uses it all the time with great success. Results look great.

The one problem he complains about is the fact that he cannot print to it using anything other than the software created specifically for the printer/burner.

He'd rather use Adobe Illustrator to create his CD labels and jewel case inserts but can't.

Also read the system requirements (including operating system) very carefully. Make sure your computer satisfies them. Even after talking to the support desk before the purchase he did not realize that he would have to upgrade his operating system until he installed the printer and it didn't work.

Mostly trouble free. He has had to completely uninstall and reinstall the software only once so far.