Mark,

Although we have a number of people named "Mark Clark" in our database, we do not show a recent order for any of them. Please contact me at swerbin@elderly.com with your zip code, what you ordered, and another name, in case "Mark Clark" is not the name you used, and I'll see what I can find out.

Is it possible that you never actually hit the "SUBMIT" button on the order? We have occasionally encountered that problem before.

At the top of our front page is a link for "contacts". That takes you to this page: http://elderly.com/PHONES.htm. On this page you will find contact email information, as well as the toll free number to call us.

Stan Werbin
Owner
Elderly Instruments