Sorry to be coming in so late, but I like the letter, as well. I would leave the word "willful" in, because it is a word that has legal meaning, in terms of intent--but that's just my non-legal opinion--

As to copyrights--it is worth noting that HFA and co. only act as a sort of collection agency and brokerage for mechanical rights etc for music publishers--the are not even the exclusive reps, so what they try and do is to persuade the end user that it is better to deal with them rather than the deal with the publishers directly--in this case, they are using a threat of legal action as a lever, probably to offer an expensive blanket liscense, as was mentioned above--

At any rate, I think Max is handling it well--I am considering taking some broader action, since I am in Washington where a few phone calls and visits can make a difference, after this is settled, and would welcome private input--

As an aside, not only are you all very nice, and all, you are very knowledgable and have good judgement--a truly unique community on the internet!!