I also agree with Wolfgang that it is key to have the imagination to actually relive the feelings of people you know you have wronged. I do this all the time, and say "what was I thinking? How could I have said that to him/her?" I think ultimately it DOES make me a better person.
This is a good point from both you and Wolfgang, Nerd.
P.S. Wolfgang, are you going to give us a better translation than what Babelfish can come up with for your song?