I'm sorry Bert, I know nothing about the workings of the computer, I'm just a user. At your first mention of AskSam I didn't know what you were talking about. Now I understand it is a program. I can always ask Jack if he has any ideas; he's a systems man for a living, so he's both a hardware and software man. If I do get a suggestion, I'll use the message page. Thanks, Margo