I have a Rob Armstrong - though I am not much of a guitarist its wonderful. The secret is the personal touch. My mate and I spent 2 or 3 hours with Rob in 1996 when I was deciding to buy one and he was testing to see if I was serious. A great experience as he showed me the ones we could see then opened the curtain to show me a few more he kept behind there [for serious buyers I guess]. Then he made me what I asked for and added a few touches to make it even more personal. The part of the Midlands he is in is Coventry by the way. He does not seem to have a website but there used to be some links on Gordon Giltrap's site.