I was a student at the university Jim is talking about, and worked there as a student employee, and as a temp.

There are a lot of means of redress available to Jim, it just sounds to me like he isn't using them. First off, there should be a written policy. If there isn't, he can request that the policy be put in writing, and that include the necessary information on how employees are expected to enforce the rule.

He can meet with his supervisor. If he doesn't like what she says, he can request to meet with her supervisor. There is a university ombuds office to help resolve conflicts, which you are correct in saying, works for the university, not the students and workers at the university. There is the union, which I presume he is a member of, which if the conflict escalates, he can meet with, and request that the rep be brought in to meet with the supervisors.

He isn't going to win, though. I'm guessing the policy does exist in writing, if not in daily practice. Jim appears to be one of the few workers in the mailroom who is having a problem with the policy. Because he doesn't want to enforce it, isn't much of a leg to stand on in terms of a human resources conflict. He was hired to enforce the rules. If he feels this strongly about it, maybe he just needs to find another job where he doesn't have contact with students, and then doesn't have to play the role of the enforcer, which seems to be what he is having problems with, not the policy itself. It sounds to me like Jim is uncomfortable exercising his authority over the students by enforcing university policy, even though he is required to do so as part of his duties.

I didn't say a drivers license wasn't proper identification. I said it isn't unreasonable to expect students to carry their ID cards. I'll tell you this--they never forget to bring their IDs with them when they picked up their financial aid checks.

So, the fact that students (and quite a few of you petty rebels) feel the minority group of students who insist they should be given special treatment because they don't want to remember to carry their ID with them, be given special treatment, tells me you all likely expect to receive it yourselves. In other words, you feel you shouldn't be held to the same standards as everyone else, because you are such a special person, or what? That other students should be treated according to a double standard (which is grossly unfair) just so you don't have to held to the same standard and follow the rules everyone is expected to follow?

Do you routinely run red lights too, Clint? There are a lot of those sorts of "above it all" rules breakers out there in the ashpalt jungles, killing and maiming people at intersections with their special sense of entitlement. Where do YOU draw the line? You park in handicapped spaces too?