Well, folks I've got good news. Today the subject came up at our twice-weekly staff meeting. It turned into another heated argument between my 2 coworkers and me, until time ran out and we had to quit, with nothing actually settled. But this time, my boss, instead of siding with my coworkers as she had in the past, just sort of sat back and listened while we fought it out. Instead of taking the knee-jerk reaction "you're wrong" she seemed to be actually thinking about it for the first time. This was early in the morning. Then late in the afternoon, after my 2 coworkers had gone home, she came and talked to me privately. We talked for over an hour. I really feel like she finally listened and now sort of understands my point of view. She's still noncommittal – she won't say I'm right or wrong, won't say whether she will change the policy or not, but says she needs to "think about it" some more. She did give me permission to go talk to the head of campus security about the problem. (I had considered doing that on my own but was afraid my boss would be offended.)

Regarding the alleged "policy" that students must show a University ID to pick up a package, or that students must carry a University ID on them at all times – my coworkers and my boss all at first said "It must be written down somewhere" – but nobody can find it! My boss said she thought it was in the "student handbook" but nobody can produce such a document!

Well, I feel somewhat vindicated, and somewhat hopeful things will change.