Clinton - I will disagree with you - both as someone who does continual phone support and as someone who works with many, many educators.

The trainers JUMPED on the term "Blue clickie" - it's understandable - rarely needs to be defined. 9 out of ten people understand what is meant by "blue clickie" the first time they hear it - especially when looking at a web page.

"Link" has less recognition value - and "hyperlink" almost *NONE* unless a person knows web design.

granted - this is not as it should be. But face it - the general poulation unders stands phrases like "blue clickie" and "down pointy arrow" more then they do "hyperlink" and "drop-down menu indicator"