Thinking back to my 56K modem days. . .my power supply had to be replaced shortly after I bought my computer, and because it was running hot it cooked the modem. I had to replace it because it wasn't working consistently. New modem worked like a charm (I replaced it after HP replaced the power supply with it's faulty fan).

Kiran, you would do best to start with a search in your system My Computer -> Control Panel -> Phone and Modem Options -> and look at the advance tabs where you can check out your modem. For more information about all of this, check out the Microsoft Knowledge Base, or check out the web site for the manufacturer of your computer and find out what kind of modem they put in. Or you can find out from Control Panel -> System -> then use -> Hardware or -> Advanced to find out a lot about your system. And it will tell you if it thinks your modem is working or not.

I just retreived this info from my computer, which runs on Win 2000 Pro.

SRS