My mind is a little clearer this morning ;-)

I couldn't find the interactive tutorial I once used when learning Windows. Come to think of it - I prefer the one Bill mentioned that you can find at start/help. When students used the interactive one, they often became confused about which clicks were in the tutorial and which ones were in realtime. And like John in Kansas mentioned, Classroom learning is generally much more effective than "do it yourself" with programs, videos, CDs, etc, if only because most of us are conditioned to pay attention when we "go to a class." That's why I emphasized a one-on-one session with a motivated learner. After the beginning stage is over, the learner can use the help menu to do whatever he/she desires.

Joe, both of your students sound like they are past the beginner stage. I think learning how to use the help menu would be helpful at this point...also, how to search online for tutorials for what they want to do...using very specific words and the particular software program they're using.

When I quickly looked at Word to see how to make columns, it appeared to me that you need to use tables. I found that in all my HTML writing the most helpful knowledge for me was an understanding of tables. If Debby wants to pursue this, and if Josh is interested in pursuing more webpage writing, I strongly recommend this online tutorial. http://www.pagetutor.com/pagetutor/tables/index.html

Also Josh might enjoy the javascript fun stuff at www.javaboutique.com (Look for the link to downloads and applets. There are hundreds of really neat things to play around with.) If he has any questions just PM me, I've used many of them and have learned a few tricks along the way. (The main one being that when you have to edit a js file, you need to change the name to txt in order to open it...at least on my setup.) I also found a really neat js calendar which is free and easy to update.