"There will always be people who assume on a knee-jerk basis that anybody who complains about something must have genuine grounds for complaint, but that's really quite a dangerous assumption"

- I think the only way to respond is to presume the comments made were factual (innocent till proven guilty) and then judge comments on the stated fact, all in all anything said here will make no real changes to what happens and we're not a jury.

With lack of response from all parties involve only passing comments or rebuffing the original thread starter.