I haven't done this in years, but, for what it's worth, things haven't changed much--the biggest problem is that there is always more work organizing a festival than there are people who can do it--and the best of intentions are dashed by the crises of the moment(always more than one)--

The place that you would contact from the outside --phone number, mail box, and nowdays, website, is often far from the center of activity, and the "contact" names are seldom the real decision makers--that's the way it is, and always has been--things are very fluid--

Just try to remember that most all of us got involved for love of the music, and not from any desire for personal gain(fat chance of that, anyway!) and hang in there, sooner or later someone will hear you and love you, and will be going crazy trying to get in touch with you!