The only thing that disturbs me is:

Any good doctor will tell you "We're not gods."

because, in practice, they demand an image of irrefutability - so, ok, not gods because they agree they are not omniscient so they won't hold themselves accountable for failures. But certainly "the last word." They will, they claim, perform at the very best of known science so you dare not question or refute them. While there are many fine physicians, there are many sanctimonious, hypocritical and especially greedy ones. One clue is (as implied in the piece) how many seconds they listen to your explanation & complaint and opinion. The average is 18.

Kat, your story is the best - competent care and successful outcome. That's all one wants. As it happens, we've had much of our best care from osteopaths as well. Generally I don't discriminate, though, as I feel the training & human genius/failings about the same as with MDs.

Because of the complexity of hospital care, it's possible (I don't even insist "likely") that many mistakes were made during your stay. Obviously and happily, innocuous ones. Perhaps your pain was 5% worse than it need have been or your illness lasted 4% longer or your food 12% older or exposed to more ambient germs than it should have been. You can't guard against everything but it's surprising how much you catch when you look.

You demanded material to make the room convenient to you. Excellent!   "Up with crap we shall not put."

Your idea of a tape recorder is a fine idea and I will add that and your reasons to Sisoma at Rule 14 - items to bring.
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