Sometimes in the effort to clear things up, you just make them worse. People are not always ready to give a fresh thought to the incident. Some of them dig their heels in.

In AA it's considered important to make amends, unless doing so would cause more pain to the other person.

In the Bible there is some good advice about dealing with a conflict with a neighbor or brother-- in summary, to go first privately to discuss the matter. Then if it's not resolved, take an elder along to help mediate if possible or adjudicate if not "mediable." And if still not resolved, go public.

~Susan