IF this sucker will stay up for a bit....I have Zoom Browser, Adobe Photoshop abd PhotoImpressions....Need help. 'Help' isn't much help.

In the past, I didnt' have a problem printing 4 to a page, on any of them but now when I click Print, and layout, it reverts to some crap I don't want to print. Won't let me Add New Album, and I can't figure out how to wipe an album......Heeeelllllpppp!!!! Please!