Try skin-flint-poor. Otherwise I'd take the darn thing in somewhere and say--fix it or fix me!

    Well, try as I might I wasn't able to sort it out, except that, now after the dialing box comes up, and I hear the dialing and bongbongbong--the screen turns black with only the cursor arrow showing. I tried the internet connection wizard with the tollfree number to try to get additional phone numbers, got the blue screen of death with a message that an unexpected error had occurred. In both instances, can only escape by turning off the computer.

    This morning I remembered that the problem occurred right after we tried to receive a fax--which didn't come through---maybe I'll try uninstalling the printer/fax and see what happens.

Janie