"If someone tells me they're offended by a song, I'll try to understand why. If they make a real attempt to explain, I'll listen and continue to try to understand. If it comes down to 'I really don't know why it bothers me. It just does,' the offense may lie only with them"

That is very true, however in this case the offended parties did give their reasons - and it was more than "I really don't know why it just does".