Software, said the repairer. But they would, wouldn't they. It looks as if they formatted and reinstalled (only) what they were specifically asked to save, which was on the HD, so that must have been available. Lots of other stuff gone, so formatted rather than over-installed, right?
The boy swears he has deleted NOTHING since he got it. He needed XP because he is at Tech and incompatability was getting to be a problem.

Yes, it is legal, # and everything. None of my once expensive software runs on it.
He may have learned the lesson, because he has burned a CD of his Tech work. Don't know what format, though. Bet it's not ASCI. Saved but not useable on my computer, easily.
I know there's a thing called something like Go-Back on there, but without Help.....
Bloody .dll files, too.