I've gone as far as I can with this- meaning that other than understanding some terms and actions I didn't before, I have made no progress.

My CD Rom drive has disappeared. The only drive that shows under 'My Computer' is C. The only thing I know of that I did recently that could have affected it is that I deleted MuscmMatch Jukebox the other day. I prefer the ease of Windows Media Player and both kept trying to perform so I got rid of one of them.

It may have been right after then that the CD Rom disappeared. I didn't notice that it was gone until I was trying to create a CD from 'My Library' uploaded from my Minidisc recorder and it kept telling me that the 'device' was not connected.

I have made many excursions into Dell support, Add Wiz and others. Add Wizard ends up saying that it cannot complete the task because the 'drive is corrupted or missing.'

What to do, what to do?

Waiting with bated breath - and in silence.