The person who is complaining uses a wheeelchair. This person found out about the concert because the performer sent out an e-mail to everyone on the performer's list. The concert is also being announced on the radio by the local folk stations (without help like this it is hard to fill the house). My friend tried to explain the situation to the person when she called to ask about the facilities. The situation was explained quite calmly and my friend even said that there are restaurants only a few blocks away that the person could use. That appeared to be a non-satifactory solution. It would be a shame to have to stop a program of about 8 yearly concerts because one person is bent out of shape. While that person definately shouldn't be locked out of anything she should realize that someone can't redesign their house simply because they are hosting a few non-moneymaking concerts to the public.