The Mudcat Café TM
Thread #88414   Message #1657896
Posted By: kindaloupehackenweez
30-Jan-06 - 01:23 PM
Thread Name: BS: One ounce of empathy is worth 1000 rules
Subject: RE: BS: One ounce of empathy is worth 1000 rules
I dont know if this pertains to this thread. Except for the word "empathy."
When taking classes in upper management practices, Or interaction management. Supervising for quality. There was a practice called.

"Key Principles"

1). Maintain or enhance self-esteem.

2). Listen and respond with "empathy."

3). Ask for help in solving the problem.

kindaloupehackenweez