Thanks for your support. We have raised £1,200 so far over in the UK and put into their bank account,the insurance company were only paying for one parent to stay in a really horrible hotel, so now they are able to be somewhere a little more comfortable and also have cash for food etc and a hire car.. I will get the details of the mobile phone and Pm you Hrothgar.My daughter is phoning them tomorrow.By the way they are Sarah and Andy and baby Reggie.