Just bought a Whirlpool duet front loading He washer drier at Best Buy. The salesman didn't take into account which way we needed the doors to open so we got it backwards. We were promised extra long cords and pipes for each machine - didn't get them. The delivery guy came early complaining of his 20 deliveries he had to make and couldn't spend the time to install our machines well. His attitude cost him twice the time it would have taken to be diligent and courteous.

The machines are cool though and spin over 1000 RPM and are virtually silent.

So all in all it was typical of America today.
The new American service economy is a testament and tribute to stupidity and arrogance, combined with a need to order spare parts from China with the conveinience of an added turn around time.