Barry, our roof is only one story up (it's a small Cape Cod-style house), so we were able to clear the snow by leaning out the dormer windows, then ran a hose from the basement to the 2nd floor so we could melt the ice in the gutter with hot water. That stopped the water from seeping up under the gutter around the door frame, where it was leaking into the living room. Ah, the joys of home ownership! Luckily, we don't get 14" of snow here very often...