The Mudcat Café TM
Thread #90329   Message #1711086
Posted By: MarkS
05-Apr-06 - 10:23 AM
Thread Name: Martin Guitars & great customer service
Subject: Martin Guitars & great customer service
Some time back I bought a Martin OOCXAE - the composite body acoustic with a pickup. Started having trouble with the bridge pulling away from the body so I returned it back to Martin for lifetime warrantee repair. Yesterday a box from Martin arrived - they did not repair my guitar, they replaced it with a brand new instrument. Blew me away!
Martin deserves a big congrats for great support and attitude of standing behind their products.
Thought I would share this here. This is a great company.