Are the popup boxes ads? Or are they the norton alerts? I used to get some of those ads till I got a pop up blocker thingie.
I also noticed that norton did not seem to do the job, & a really old spyware program I had would sometimes find trojans in addition to all kinds of stuff even with the norton activated & running & that includes the firewall thing. So, I quit using internet exploder (ok, I know-- it's "explorer") & started using netscape as a browser with the dsl I have. Then I downloaded Avast antivirus, which is free for homeusers. I had to disable the norton & the old firewalls. It hasn't been longs, so I'll have to see how it goes.