The Mudcat Café TM
Thread #91679 Message #1745993
Posted By: Richard Bridge
23-May-06 - 09:28 AM
Thread Name: Tech: Outlook express problem
Subject: RE: Tech: Outlook express problem
G-mail includes Google reading all your messages so they can send you "enhancements" (=spam). I recommend not going there.
If you re-boot and the "message" still appears and freezes OE (without your trying to send your email) there is a strong likelihood of some malware.
If after a re-boot if you don't re-send your message, and can then operate OE: -
1. Paste the body of your original message to clipboard or a simple text editor program. Then save that as a .txt file. Print it. Delete it completely (ie from trash as well).
2. re-boot
3. Delete your "rogue" email completely - ie delete it and then delete it from the deleted folder.
4. Re-boot.
5. Re-type the message. Do not include any "signature".
6. Send it to groups of 5 people at a time until you get a group that contains a problem (you may never get the problem).
7. If you do get a problem, write down delete and re-type the relevant details.
8. Re-boot.
9. If the problem was a "rogue" email you should now have sorted it.
10. If this did not sort it, you definitely have some malware or a corrupted OE.
I learned this the hard way a while back when Outlook 1997 did it to me. COuld not crackit until that original email was deleted.