We were there yesterday - takes a bit over an hour each way - but Sharon, who had asked for this to be done first thing yesterday morning first got a reply that my mother's prescriptions were all being handled by the same chemist and then a message, from the GP via the secretary, that she should get a letter from the nursing home re mother's condtion. We had already been told by the PO that this was not sufficient. It took about six hours for this info to filter through by which time we were most of the way back from Bromley.

Sharon says that the secretary seems to be very embarassed by having to give these replies so it seems that it is the GP who is the problem in this case. This GP also looks after my younger brother who is in a very fragile state himself and not capable, by anyone's standards of dealing with these matters. He admits that this is so himself and is quite glad that Sharon has taken up the reins. The GP, in spite of knowing his history, completed a form giving my brother authority to deal on mother's behalf.

We shall be back here after visiting Giok in Scotland and at that point, if the situation has not been resolved, I shall visit the surgery myself. I think this woman needs to a fire lit under her to concentrate her mind on what should be a relatively simple matter.