This morning I started it up and was able to at least reset the BIOS settings back to the factory default. It didn't help. I sent the service tag number to my ex to take a look at (I haven't had time to do the research beyond the messages I get on screen so far) and it looks like there is tech support for a couple of years more. I'll compose an email with the situation as it has unfolded and see if I can't talk to someone one the phone later about how to address this event.

SRS