No problem there, Art. I work at a university with a very high foreign student population, many of them Indian and Pakistani engineering MA and Ph.D. students. I just find the customer service affectation of Western names a bit off-putting. I'd rather know I'm speaking with Parvati or Ruchi than have an Indian voice tell me "my name is Tammy" so these dull American ears at least (apparently) have something familiar to start with when conversing with tech support in India.