If that's what 'folks your boat' Diane, (countess) fair enough, but nope, strangely, it's not for me. However, I think there's a whole new TV series waiting to be written about the BBC Mods!

Good to see there's more than one Secret Show Of Hands fan in here though Diane eh? ;0) How is your subscription to Longdogs by the way? Are you still a fully fledged member these days, as you once were? Or do you just go in for the live chat now and again to 'jolly' things up?

Oh...and if you're coming to Abbotsbury...sadly..my rug (YES! I have..a...rug!)....is FULL. However I've heard that the sound is excellent from the middle of the lake in the Japanese Garden...

You could write about it on the BBC board afterwards....except they'd probably remove it...or close it down...but hey! **NOW** you can tell everyone about it on the Folky Music Club board as well..Ah! Er...except that they'd er...probably do the same thing....their only thread on their is STILL closed...and STILL no explanation!!

Oh...that reminds me....I got another e mail from the 'Official Complaints' people today, I was very impressed with it arriving on a Sunday and all! Finally I thought it would contain some answers..but er....it was just to say that they were sorry I was unhappy about their other letter, (you remember, the one that told me to write to the mods etc)....and perhaps I'd like to...altogether now...."WRITE TO THE MODS" (!!!!) YES!! We all know it off by heart now don't we!

**YOUR** BBC: Winners of The Worst Customer Care Award *ANYWHERE* *ANYTIME* (imo)

"The real test of any organisation is how it deals with complaints from the public." - Michael Grade BBC Chairman

And here it is:

>>>Dear Ms Cornish

Thank you for your further e-mail regarding the Radio 2 Music Club message board.

I understand that you continue to have concerns about moderation on the board.

As my colleague Paul Wheeler previously advised, if you feel you have been subjected to unfair moderation, you should contact the message board team directly via the following webform:

http://www.bbc.co.uk/messageboards/newguide/feedback_form.shtml

In the meantime, I would like to assure you that your further comments have been fully registered on our daily audience log. This internal document will be made available to bbc.co.uk and Senior BBC Management.

Thank you again for taking the time to contact the BBC.<<<


You **too** can have one of these utterly amazing, in-depth, 'we've looked at absolutely EVERYTHING in your letter and are aghast at what we have found..we are SO sorry' letters as well...ALL you have to do is make an official complaint to the BBC or the Mods...and the Mods will send you a similar letter, telling you to make an official complaint!!!

And if that wasn't enough to make you realise how much YOUR BBC cares you can also complain to Smooth Ops as well. Yes, all you have to do is press the link below then go to there 'Complaints' button, where you will be given further instructions, I tell you what though...I'll do it for you, here you are!:

http://www.smoothoperations.com/complaints.htm


Isn't it just WONDERFUL!

I suggested that he went over there himself and spoke to them....amongst other things!



Lizzie :0)