washingtonpost.com
The Steady Buildup to a City's Chaos
Confusion Reigned At Every Level Of Government

By Susan B. Glasser and Michael Grunwald
Washington Post Staff Writers
September 11, 2005

"...In reality, Nagin's advisers never intended to follow that plan -- and knew many residents would stay behind. "We always knew we did not have the means to evacuate the city," said Terry Ebbert, the sharp-tongued city director of emergency management. ..."