Ah Fibs, I'm sorry to hear about that, it's the big sinful city for you I'm afraid. Did they get yer Oyster, or shall you be forced to take a day off work ☺
Doesn't take them long to get yer new plastic out to you, just pray they don't get "lost" in the post.
A Tartan Pox on them too, to be going on with!
Giok