Home Depot story:   I bought a stove for the house (Jan really wanted it--was not happy with the old one--for all sorts of reasons.)    She also insists on calling it a "cooker"---I gather that's the UK term--but sometimes seems confusing. They also don't use the word "broil" either--I've forgotten what she said instead.

At any rate, I didn't intend to buy one when I walked in--we were looking for something else--but it seemed a good deal.)

I have to admit I didn't use the old one except the top--mainly grilled chicken outside or poached fish in the microwave. She also only used the top.

Anyway, the contract specified Home Depot would deliver the new stove, hook it up and take the old stove away. If they had not included removal of the old stove, I likely would not have made the purchase--I was not bound and determined to have a new stove. We were concerned about the hookup, as was the salesman--so I called and told him it was possibly as old as 1987 (when the house was built). I've been here since 1992. He assured us there should be no problem.

When the installers got there, there was in fact a big problem--the gas connection had to be changed--necessitating a plumber.   They could not install the stove--so left it in its box--with us.

I called them, told them that after the plumber did the gas connection change, I expected them to come, install the new stove, and take the old stove away--as per contract.

They said "that's not the way it works"--the removal would only be done as part of the installation of the new stove.

But the contract makes no mention of this condition.

Jan insisted on getting a plumber immediately--he came out today, did the gas connection change and hooked up the new stove. (Hooking it up was simple, after the gas change.)

I feel they should still take the old stove away--as the contract specified. I also felt we should have had the plumber just do the gas hookup, but not install the new stove--but Jan put her back up on that.

What do you think about our pushing to have Home Depot at least remove the old stove (now in the yard)--as per contract?

It is a written contract--and it seems we should be able to at least insist on that. Thoughts?