I think you should pester the store a little more. They have a deserved reputation for honesty and good service. I have dealt with them for over ten years and had no problems that weren't resolved. It's possible your e-mail has been lost. I would be very surprised if they were ignoring you. Brother Rick Fielding is a frequent habitue of this establishment. He may have handled this instrument and be able to give you some commentary on its worth.

Michael Miland