How about the familes of those who have to work? They miss their loved ones at a time that is supposed to be about family togetherness.

My mother was a nurse and every year had to work either Xmas or New Years. Now my girlfriend is an RN as well and is working Christmas this year. Luckily for her kids, they do the Christmas Eve thing with their Dad's side of the family, but they'll still be home for a Mom-less Christmas Day.