Word includes several templates for things like envelopes, and your printer may also have settings for envelopes. You may be just running into a fight between Word envelope presets and Printer envelope settings.

My usual solution is just to ignore the fancy stuff and set up what I want in a plain page. At File|Page Setup, you can set a custom page size that matches your envelope. If your printer wants envelopes fed lengthwise or otherwise, just flip the page between "portrait" and "landscape" in File|Page Setup to get your printer to point it in the right direction.

You can indent to where you want quite easily using Format|Paragraph, but the really easy way is just to hit a Control-M to move everything to the right. Ctl-Shift-M moves back to the left.

If you don't have tabs set, the whole paragraph will move as a block in 5 character increments (the default Tab setting). If you have tabs set, the first Ctl-M should move the whole paragraph to the first tab.

Word calls the shift in position of the whole paragraph the "indent." If you want the first line pushed in different than the rest of the paragraph, use Ctl-T (and/or Ctl-Shift-T) to "hang" the first line different than the rest of the paragraph. Ctl-T pushes everything but the first line to the right. Ctl-Shift-T pushes everything but the first line to the left (but can't go left past the margin).

If you use an Enter at the end of each line, each line will be a separate paragraph; but if you use a Shift-Enter you'll get a "soft break" that makes the new line part of the same paragraph. This lets you break a line before you get to the margin without losing the "hang" setting.

John